This location seems to have a mix of good and bad experiences from clients. Some clients have praised the doctors and staff for being kind, professional, and efficient, while others have had terrible experiences with long wait times, medication delays, and insensitive treatment. One client mentioned that they had to call the office multiple times to get their appointments rescheduled, while another client had to send their husband in uniform to get help from a particular staff member. The staff member, Laura, was specifically called out for being hateful and uncaring, while the front desk staff were praised for being nice. The location's use of NFC mobile payments, debit cards, and credit cards is convenient, and their wheelchair-accessible amenities are a plus. However, the long wait times and medication delays seem to be a major issue. The client who gave a 5-star review mentioned that they had a great experience with Dr. Tanyous, but another client mentioned that they had to wait 6 months to get their medication. The location's innovativeness score is lower than expected, likely due to the lack of new and exciting services or technology. Overall, this location seems to have some serious issues with communication and customer service that need to be addressed.
Note: The issue of communication and customer service seems to be a major problem at this location. Many clients have reported long wait times, medication delays, and insensitive treatment. This suggests that the location may not be doing a good job of communicating with clients and providing adequate customer service.