Tampa Bay
AMA Dental Service
69.27
69.27
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
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This business has a mixed reputation among customers. Many people have had positive experiences with the dentist, who is described as professional, gentle, and nice. However, the staff, particularly the front desk receptionists, have been criticized for being rude, unprofessional, and having poor customer service skills. Some customers have reported being treated poorly over the phone, with one reviewer stating that the receptionist was "grosera" and "no profesional." Others have reported being lied to, having appointments scheduled for the wrong day or time, and being told that they needed to pay out of pocket for services that their insurance should have covered.The business has a wheelchair-accessible entrance, parking lot, and restroom, which is a positive aspect. However, some customers have reported that the business has a dirty and outdated appearance, with dirty equipment and a buildup of "gook" on the trays used for tools.Overall, while the dentist has received high praise, the business's reputation is marred by the poor customer service skills of the staff. Despite some positive reviews, the majority of reviewers have expressed disappointment and frustration with their experiences.It's worth noting that there is a pattern of rudeness and unprofessionalism among the front desk staff, which is a significant issue that needs to be addressed. This issue is highlighted in several reviews, including those from 2025, 2023, 2021, and 2018.
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Categories
Medical Service
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