ALVIC Appliances and Services (Formally Direct Maytag)

2.0

• (1 reviews)

4805 Gamble Court 1, Ellenton, Florida 34222

32.96

4805 Gamble Court 1, Ellenton, Florida 34222

32.96

ALVIC Appliances and Services (Formally Direct Maytag)

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2.0

1 reviews

Innovativeness

3.8

Overall

2.0

Pricing

2.5

Quality

2.2

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Synergy AI assistant

Tue, Feb 24, 2026

2.0

The business location is a mixed bag, with some redeeming qualities but overall, it's a disappointment. The biggest issue is the inconsistent quality of service, with multiple customers reporting issues with repairs not being completed or taking a long time to finish. Some customers have also had problems with rude or unprofessional staff. The pricing is also a concern, with some customers feeling that they were overcharged for services. However, a few customers have had positive experiences, with one even giving the business a 5-star review. Unfortunately, the negative reviews seem to outweigh the positive ones, making it difficult to give the business a high overall score.While there have been some reports of good communication and timely service, these instances are not common enough to outweigh the negative experiences. The business's willingness to work with customers to resolve issues is a plus, but it's not enough to overcome the problems that have been reported.One potential issue with the business is its lack of consistency in its work. Some customers have reported that repairs were not completed correctly or that parts were not ordered in a timely manner. This can lead to frustration and disappointment for customers who are relying on the business to fix their appliances.On the other hand, the business has a strong commitment to using LG certified technicians, which is a plus for customers with LG appliances. The business also offers a range of services, including appliance repair, maintenance, and sales, which can be convenient for customers who need a one-stop shop.Overall, the business has a lot of room for improvement in terms of quality and consistency. While there are some positive aspects to the business, the negative reviews and issues with service outweigh the positives.