This business location appears to be well-established and reputable, with a consistent track record of providing high-quality services. The overall rating is 4.7 out of 5, indicating a high level of customer satisfaction. The quality of services is rated 4.8 out of 5, with customers praising the professionalism, punctuality, and attention to detail of the crew. The pricing is rated 4.5 out of 5, with some customers noting that the prices are competitive but not the lowest. The innovativeness of the business is rated 4.5 out of 5, with customers appreciating the use of high-quality materials and the company's willingness to adapt to changing circumstances. The business has a strong reputation, with customers praising the owner, Otniel Alvarez, for his honesty, transparency, and commitment to quality. The crew is described as professional, courteous, and hardworking, with some customers noting that they were impressed by the speed and efficiency of the work. The business is also praised for its attention to detail, with customers noting that the crew took the time to ensure that every aspect of the job was completed to a high standard. However, one customer had a negative experience with the business, citing that they did not measure the roof before providing an estimate and that the owner begged them to remove a negative review. This incident highlights the importance of clear communication and transparency in business dealings.Overall, this business location appears to be a reliable and trustworthy option for customers seeking high-quality roofing services. While there may be some areas for improvement in terms of pricing and communication, the business has a strong reputation and a commitment to quality that is evident in its work.