The business has mixed reviews, with some customers praising the quality of their services and prices, while others have had issues with customer service and follow-up. The crew does a great job on properties, and prices are reasonable. However, some customers have reported problems with certain services, such as grinding tree stumps, and have had to pay additional for corrections. The business has some unprofessional interactions with customers, and punctuality is a concern. Overall, the business needs to work on improving customer service and following through on their work. One major issue is the unprofessional treatment of customers who have problems with their services.