Based on the feedback from clients, Aluminum Craftsmen seems to be a reliable and experienced company. Many clients have praised their excellent service, prompt response, and high-quality workmanship. They have also been praised for their honesty and transparency, as they did not try to sell clients unnecessary services. The company's prompt response to clients' needs is particularly noteworthy, with many clients receiving service the very next day.
However, some clients have expressed frustration with the company's responsiveness, particularly with regards to obtaining quotes and follow-up communication. There have been instances where clients have waited for extended periods of time for quotes or follow-up calls, which has led to negative reviews.
It's worth noting that the company seems to be committed to doing things right, as evident from their follow-up communication and willingness to make things right when mistakes occur. However, it's essential for them to address the responsiveness issue to provide a more satisfactory experience for their clients.
Overall, Aluminum Craftsmen seems to be a company that values quality and customer satisfaction, but may need to improve their communication and responsiveness to meet the needs of all their clients.