This business location has its pros and cons. The overall score is 3.4 out of 5, indicating a decent experience for most customers. The phone number provided is +18136261133, which can be used to contact the location. However, the address Building 6402, E Hanna Ave Avenue, Tampa City, does not seem to be easily accessible by public transportation, which may be a concern for some customers.The website http://www.aluma.com/ seems to be available, but it's not specified what kind of services are offered online. The working hours are limited to weekdays from 7:00 AM to 3:30 PM, which might be a limitation for customers who need to visit the location on weekends.Several customers have reported long unloading times, with some even waiting for hours. The office personnel has also been described as rude, and some customers have experienced poor service. However, there have also been positive reviews from customers who have praised the company's responsiveness, professionalism, and quality of service.One major issue that stands out is the slow and inefficient unloading process. Many customers have reported waiting for long periods of time, which can be frustrating and impact their business operations. The company's policy of first-come, first-served (FCFS) seems to be contributing to the delays, as customers have reported being stuck behind other trucks for hours. It's worth noting that some customers have praised the company's benefits and working conditions, which suggests that the company may be doing something right in terms of employee satisfaction and welfare.