Tampa Bay
Alternative Choice Wireless
51.11
51.11
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business is located at a convenient spot in Winter Haven City, with a wheelchair-accessible parking lot and entrance. However, the quality of service seems to be inconsistent, with some customers experiencing slow speeds and poor customer service. On the other hand, the prices seem reasonable, especially considering the limited options available in the area. The company has made an effort to be innovative, with co-branding with Alternative Choice Wireless and a user-friendly website. Despite the positives, there are some concerns about customer service and responsiveness. Several customers have reported issues with slow speeds, poor customer support, and a lack of urgency in addressing these problems. One customer even reported being told to "check back in two weeks" for an update on their internet installation, which is unacceptable. This suggests that the company may not prioritize its customers' needs, which is a major drawback. Overall, the business seems to be average, with some ups and downs that need to be addressed.
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