Tampa Bay
Altec Service Center
13.07
13.07
Overview
Altec NUECO at 1-866-617-1569, specializes in used bucket trucks, used digger derrick trucks, used crane trucks, used telecom equipment and used parts for all these vehicles. We are the sole supplier of Certified Used Altec Equipment, and offer a multitude of other certified equipment brands, including: Aerial Lift of CT, Holan, LiftAll, MTI, Pitman, ReachAll and Teco. We are also the exclusive supplier of parts necessary to maintain this equipment.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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The location of the Altec NUECO Service Center in Tampa is generally well-received by customers, with a focus on excellent customer service. The staff is knowledgeable and friendly, with great communication skills, as seen in several reviews. Rich and Melinda, in particular, stand out for their professionalism and smooth process of getting the customers' trucks repaired.The center's commitment to providing quality service is evident, with many customers praising the thorough work done by the technicians. However, there are some concerns regarding the communication process, particularly when dealing with issues or repairs. Some customers have reported confusion and frustration with getting the right person or department to assist them.Regarding pricing, it's clear that the service center has competitive rates, as seen in several reviews where customers were satisfied with the cost of the repairs.The service center's focus on innovation is also noteworthy, with a strong emphasis on providing the latest technology and equipment to their customers.Despite the generally positive experience, there is one issue that stands out - a lack of clear communication and organization, which can lead to frustration and confusion for customers. This is evident in several reviews, where customers have reported difficulty getting the right person or department to assist them, and have been left in the dark about the status of their repairs.Overall, the Altec NUECO Service Center in Tampa is a well-regarded location, with a focus on customer service, quality work, and competitive pricing. However, there is room for improvement in terms of communication and organization.
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