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Alpha Specialties & Awards

3.9

• (1 reviews)

720 John Young Parkway, Kissimmee, Florida 34741

73.01

720 John Young Parkway, Kissimmee, Florida 34741

73.01

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Overview

Enduring neighborhood shop offering trophies, plaques, promotional items, embroidery options & more.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wi-Fi

Small business

Quick visit

In-store pickup

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Reviews

All our ratings are from genuine customers

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3.9

1 reviews

Pricing

4.2

Overall

3.9

Quality

3.5

Innovativeness

4.1

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Synergy AI assistant

Tue, Feb 24, 2026

3.9

This location has been around for a while, offering a wide range of products and services, from trophies and plaques to promotional items and embroidery. While it seems to have a loyal customer base, some people have experienced issues with communication and customer service. One client had a long wait for their order, and another person was left with a damaged product. However, there are many positive reviews as well, with customers praising the friendly staff, quick turnaround times, and competitive prices. It's worth noting that the business has a small and family-owned feel, which may contribute to the inconsistent service experience. Prices seem to be very reasonable, with one customer mentioning that they got excellent value for their money. However, others have had issues with pricing, feeling that they were overcharged or that the prices were not clearly communicated. The business seems to be willing to go the extra mile to accommodate customers' needs, with some reviewers praising their flexibility and ability to rush orders. However, this may not always be the case, as some people have experienced delays and difficulties in getting their orders fulfilled. The location is wheelchair accessible, with a parking lot and entrance that are easily accessible for people with mobility issues. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards. The business is open during standard hours, with a quiet, no-frills atmosphere. One major issue that stands out is the lack of clear communication and follow-through with customers. Several reviewers mentioned that they had to follow up multiple times to get their orders or issues resolved, and some people even received damaged or incorrect products. While the business seems to be willing to make things right when issues arise, it's clear that there are some underlying problems with communication and customer service.