The business is situated at Building 116, Shelby St Street, Auburndale City, with a wheelchair accessible seating, restroom, parking lot, and entrance. The working hours are from Monday to Friday, 9:00 AM to 5:00 PM, and the business can be contacted by phone at +18639689383 or via the website http://www.alphapmr.com/. The staff is described as good people who are nice and friendly, very helpful. They are also responsive, professional, and provide value. However, some clients have experienced poor communication, unprofessional behavior, and unmet expectations. There is a notable case of a tenant waiting over a month for a simple AC repair, which highlights the potential for delayed maintenance. The business has responded to these complaints, apologizing and promising to improve their services. Overall, the business seems to have both strong and weak points, but the issue of delayed maintenance is a significant concern.