The location is wheelchair accessible, which is a plus for people with mobility issues. The website is not well-designed and may be difficult to navigate. It's not clear what services are offered, but it seems to be focused on massages. The business phone number is listed under the wrong personal cell number, causing frustration for the owner. There have been multiple instances of poor customer service, including difficulty booking appointments and no response to texts or calls. Some customers have reported using Groupon, but the process was complicated and not well-communicated. One customer had to shut their ringer off due to continuous late-night calls from the business. Despite attempts to resolve the issue, the problem persisted for weeks. The business has not responded to customer reviews or taken steps to address these issues. Overall, the experience has been very disappointing.