This business seems to be a reliable option for translation services, with many customers praising their quality work and fast turnaround times. However, some customers have experienced issues with refunds and customer service, which has left a sour taste. One customer had a particularly bad experience with unclear communication and unprofessional behavior. On the other hand, many customers have appreciated the company's professionalism, attention to detail, and willingness to go above and beyond to satisfy their needs. The company's responsiveness and value for money have also been consistently praised. However, the unclear refund policy and some customers' experiences with unprofessional behavior are notable issues that need to be addressed.The business's wheelchair-accessible parking lot is a plus, and their 08:00 - 20:00 hours on Fridays suggest that they are committed to being available for customers during regular business hours. Despite some mixed reviews, the company seems to be a good option for those in need of translation services, but potential customers should be aware of the potential issues mentioned above. Overall, this business is a good choice for those looking for a reliable translation service, but customers should be cautious of potential issues with refunds and customer service.