The business has received mixed reviews from customers, with some praising the friendly and professional staff, while others have experienced issues with scheduling, communication, and customer service. Some parents have reported difficulty in getting appointments, long wait times, and rude or unhelpful front desk staff. However, a few reviewers have mentioned that the dental assistants and dentists are great, and the office is clean and well-organized. One issue that has been consistently reported is the lack of communication and follow-through with customers, with some reviewers experiencing long wait times for return calls and appointments being rescheduled at the last minute. Despite this, the business has received some positive reviews, with a few reviewers mentioning that the staff is friendly and accommodating, and the office is a great place for kids to get their teeth cleaned.