This location offers various services related to dental and orthodontic care. They have a team of experienced and friendly staff, including Dr. McDowell, who are dedicated to providing the best possible care for their patients. The office is clean, modern, and well-equipped, making patients feel comfortable during their visits. Many patients have reported being impressed with the level of care they received and have praised the staff for being kind, gentle, and knowledgeable.However, there have been some complaints about the cost of treatment and the lack of communication from the staff regarding payment plans. One patient felt that they were rushed during their appointment and experienced some discomfort during the process. Additionally, there have been some concerns raised about the quality of care provided to patients with special needs.Despite these issues, many patients have reported being happy with their experience at this location and have praised the staff for being friendly and welcoming. Some patients have even reported feeling nervous about their visits, but the staff has helped to put them at ease. Overall, this location seems to have a good reputation, but there are some areas for improvement.It's worth noting that one patient reported a negative experience due to the practice's suggestion to remove six baby teeth to make space for spacers. However, this was later found to be unnecessary, as the teeth fell out naturally over the next six months. This highlights the importance of seeking a second opinion and being cautious when making decisions about orthodontic treatment.In terms of innovativeness, there is not enough information to provide a score. However, the practice does offer Invisalign clear aligners and other modern treatment options, which suggests that they are committed to staying up-to-date with the latest advancements in orthodontic care.