This business has a positive overall rating. The quality of the business is exceptionally high, with a perfect 5.0 score. The pricing is also highly rated, with a score of 5.0. The innovativeness of the business is also notable, with a score of 4.5. It seems that the business excels in providing high-quality services and is well-organized, but may not be at the forefront of innovation. The staff is friendly and welcoming, with many customers praising the kindness and professionalism of the team, particularly Maylen and other staff members. The business has a strong commitment to patient satisfaction, with many customers expressing their appreciation for the personal attention and care they receive. The business also has a high level of transparency, with clear explanations of treatment options and costs. However, there is one issue that has been raised by a customer, who felt that the business was not transparent about the cost of treatment and was not forthcoming about the need for additional procedures. This issue has not been consistently reported, but it is worth noting. Overall, this business appears to be a reliable and trustworthy choice for those seeking orthodontic treatment.