This business seems to be highly rated by customers, with a consistent level of satisfaction. The employees, particularly Bruno, are knowledgeable, detail-oriented, and dependable. They provide thorough and consistent communication, which sets them apart from other contractors. The quality of work is excellent, and customers appreciate the attention to detail and the fact that they show up on time. The prices seem to be reasonable and competitive. The business is also proud to be a women-owned and LGBTQ+ friendly company, which is a great asset. However, the business seems to lack innovation in its approach, which might not be a priority for customers who value quality and reliability. One issue to note is that the business is only open Monday through Friday from 8 am to 5 pm, which might limit customers' ability to schedule appointments during their preferred time.