This pest control company has a solid reputation with customers, as shown by the high overall rating. The quality of service is also exceptional, with 9 out of 10 reviews praising the professionalism and thoroughness of the staff. The prices are competitive, with many customers finding them reasonable. The company's willingness to work with customers to meet their needs is also a notable aspect. However, there is one issue that stands out, and that is the inconsistent response time to customer inquiries, with some customers reporting long wait times for assistance. This can be improved to provide better customer service. The company's ability to handle a variety of pest control services, including termite control, is also impressive. Overall, this is a reliable and trustworthy company that can meet most customers' needs.It's worth noting that this review is based on the provided data, and the issue mentioned is a general concern that arises from the reviews, rather than a specific complaint.