This property management company is professional and experienced. Many clients praise the company's staff for being courteous, helpful, and responsive to their needs. The company's communication is often described as efficient, with many clients appreciating the option to communicate through SMS and emails. The company's promptness in renting out properties and handling maintenance issues is also highlighted by several clients. However, some clients have experienced issues with communication, with requests for maintenance disappearing from the portal and not being addressed in a timely manner. There is one client who describes the company as a scam due to unavailability of a property and an issue with an application fee refund. Despite these issues, the company's overall reputation is positive, and many clients appreciate their service. The only noticeable drawback is the company's poor handling of communication, which sometimes results in lost requests and unaddressed issues.