The shop provides a wide range of services, including flower arrangements, wedding planning, gift shopping, and delivery. They have a good reputation for offering same-day delivery and having a variety of options available.The customer service seems to be friendly and helpful, with many customers praising the staff's patience and willingness to work with them to find the perfect arrangement. However, there have been some complaints about rudeness and poor customer service, particularly during busy periods.The shop's hours of operation are somewhat limited, with extended hours available only on certain days of the week. This may be a concern for customers who need to pick up orders outside of these hours.Some customers have reported receiving flowers that do not match their orders, with issues including incorrect types of flowers, improper arrangement, and low-quality flowers. This has led to some customers feeling disappointed and frustrated with their experience.Despite these issues, the shop has a good overall reputation and many customers are satisfied with their experiences. However, it may be worth verifying orders and double-checking arrangements to ensure that they meet expectations.The shop's payment options are varied, with credit cards, debit cards, and checks all accepted. This makes it easy for customers to pay for their orders.One of the notable features of the shop is its focus on being a women-owned business, which may appeal to customers looking to support local women's businesses.Overall, the shop seems to offer a good range of services and options, but may benefit from improving their customer service and attention to detail to ensure that customers receive high-quality arrangements.