The overall experience of this medical service location is positive. Patients appreciate the doctor's kindness, compassion, and attentiveness to their needs. Dr. Nair is described as knowledgeable, thorough, and caring, making her patients feel at ease. Many patients have been with her for years and highly recommend her. However, there are some issues with the office's responsiveness to patient concerns, with one patient mentioning difficulty in getting a return call to schedule an appointment. Additionally, one patient had a negative experience with Dr. Nair, feeling reprimanded and disrespected during an appointment.