The business has a strong overall reputation, with many customers praising their high-quality services and professionalism. The quality of their work is consistently good, but not exceptional. The prices are very competitive, which may be a draw for some customers. The business also shows some innovativeness in their mobile luxury pet spa services, but it could be improved upon.
The business is conveniently located at Building 10209, Gardenia Ln Lane, Port Richey City, and has a wide range of working hours, making it easily accessible to customers. They accept debit and credit cards as payment methods and have a wheelchair-accessible parking lot. The business is also co-branded with Alicia’s Mobile Luxury Pet Spa LLC.
Customers have praised the business for their kindness, patience, and professionalism. They have also appreciated the business's flexibility and willingness to work with their pets' unique needs. Some customers have mentioned that the business's mobile service is a huge convenience, especially for those with pets that have mobility issues.
However, one customer had a disappointing experience, citing a choppy haircut, lack of bath, and dry bathtub. The business apologized for the issue and expressed a willingness to make things right.
Overall, the business has a strong reputation and is well-regarded by its customers. With a few areas for improvement, they have the potential to provide even better services and become a top-rated business in the industry.