This business has an excellent reputation, with a consistent 5-star rating from clients. The services offered are top-notch, and clients appreciate the professionalism and care that Alicia Lopez provides. The staff is knowledgeable, responsive, and proactive, making the experience smooth and hassle-free. Alicia is a skilled agent who goes above and beyond to understand clients' needs and provide personalized support. She has a deep understanding of the local market and is able to navigate complex transactions with ease.The business is wheelchair accessible, with a dedicated parking lot and entrance. Online appointments are available, making it convenient for clients to schedule consultations. The working hours are standard, with extended hours on weekends. However, there is no clear indication of whether weekend appointments are available or by appointment only.One area for improvement is the lack of transparency around the business's services and fees. Some clients have mentioned being unaware of hidden fees or up-front retainers, which may be a source of confusion or concern for potential clients.