This location is well-regarded for its overall experience. The quality of care is top-notch, with a team of experts that excel in their field. Patients have praised Dr. Alfred V. Hess and his staff for their exceptional skills and compassion. The prices are reasonable, making it an affordable option for those in need of orthopedic services. The location is innovative in its approach to joint replacements, offering expert discussions and the latest techniques. However, one issue that has been reported is the wait time for appointments, with one patient having to wait three hours for a doctor to show up. This is unacceptable and should be addressed to improve the overall experience. The staff, particularly the manager, Michele, could be more accommodating and communicate more effectively with patients. Despite this, the location has a lot to offer and is definitely worth considering for those in need of orthopedic services. The amenities are modern and well-maintained, with a wheelchair-accessible entrance, parking lot, and restroom. The NFC mobile payments and debit/credit card payments make it convenient for patients to make payments. Overall, it's a great option for those seeking expert orthopedic care.