The business location at Building 949, Detour Rd Road, Haines City City has a mixed reputation among visitors. While some reviewers praised the convenient check-in process and friendly staff, others reported long wait times, inefficient unloading processes, and high lumpers fees. Several visitors noted that the facility is well-equipped and has a clear entrance, but others had trouble finding the correct entrance due to Garmin's routing issues. The lack of overnight parking and restrooms on the premises was also a significant concern for some visitors. However, some reviewers appreciated the fast unloading process and the availability of parking at nearby truck stops.