The location is wheelchair accessible, which is convenient for visitors with mobility issues. The business offers oil change services, which is a common maintenance task for trucks. The Alca Truck Services is well-established, having rebuilt an ISX engine that's still running perfectly three hundred thousand miles ago. The team has a location in Orlando as well. The mechanic is described as very good, honest, and considerate with prices. The owners are professional and responsive to customer needs. The clients report very fast and great service. However, the issues with response times exist, with one client waiting for a call back and another describing service as super overpriced not worth it. The business needs to improve communication with clients to prevent such issues in the future. The workplace can be improved to provide prompt services, without long delays in receiving help.