The business location has a well-established reputation for medical services, particularly in the field of orthopedic surgery. Dr. Alan J. Graves, the primary doctor, is highly praised by patients for his exceptional bedside manner, thorough explanations of treatment options, and compassionate care. Many reviewers appreciate the office's efficiency, with minimal waiting times and a seamless check-in process. The staff is also commended for being friendly, professional, and helpful. Some patients mention that the office has a well-organized and clean environment, with a welcoming atmosphere.
However, there are some minor drawbacks to note. A few reviewers mentioned that the office can be quite busy, and some patients had to wait a short while before being seen. Additionally, one reviewer mentioned that they felt a bit rushed during their appointment. Despite these minor issues, the overall consensus is that Dr. Graves and his team provide top-notch care and are worth recommending.
One reviewer did mention that they were a bit disappointed that the office didn't take their health insurance, but this was not a major issue for most reviewers. Overall, the business location seems to excel in providing high-quality medical services, with a strong focus on patient care and satisfaction.