Tampa Bay
Akumin
18.17
18.17
Overview
Akumin is a national leader in comprehensive outpatient radiology and oncology solutions and a partner of choice for U.S. hospitals, health systems and physician groups. Akumin provides fixed-site outpatient radiology and oncology services through a network of 210+ owned and/or operated centers; as well as outpatient radiology and oncology solutions to approximately 1,000 hospitals and health systems across 47 states.
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
LGBTQ+ friendly
LGBTQ+ friendly
Gender-neutral restroom
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Overall
Innovativeness
Quality
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The location has a generally positive atmosphere. Friendly staff, including Chris at the front desk, and knowledgeable, kind, and confident technicians, such as Ashley, create a welcoming experience. The facilities are clean and comfortable, and the open MRI machine makes it easier for people with claustrophobia to undergo scans. However, some issues have been reported, including poor customer service, rudeness, and mistreatment by staff, as well as billing mistakes and long wait times. One reviewer had a negative experience with a technician who was unprofessional and made them feel uncomfortable. Another reviewer was unhappy with the way their results were handled, with one being told the results would be ready in two weeks, but not being received until they had to call multiple times. Despite these issues, the location seems to have made an effort to improve, with some reviewers noting that the staff has changed for the better. The location is also LGBTQ+ friendly, with wheelchair-accessible restrooms and entrance. The experience can vary depending on the staff member and the specific visit. Overall, it seems like the location has some strengths, but also some areas for improvement.
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