This business location is considered average, with some notable issues. The overall experience is marred by repeated complaints about poor quality of service. Several customers have reported being treated rudely by staff, with one reviewer even stating that they would "not recommend" the business. Many reviewers have also mentioned that the staff appears to be inattentive and unprofessional, with one reviewer specifically mentioning that a nail tech took multiple smoke breaks during their appointment. On the other hand, some reviewers have praised the cleanliness and ambiance of the salon, as well as the attentiveness of certain staff members. The pricing appears to be reasonable, with some reviewers noting that they felt it was worth the cost. However, the innovativeness of the business is somewhat undermined by the lack of consistency in the quality of service.The salon has had numerous issues with customer satisfaction, particularly with regard to the quality of service. Several reviewers have mentioned that their nails were not done correctly, or that they experienced pain during their appointment. In one case, a reviewer mentioned that they had to return to the salon to have their nails redone due to a mistake. The salon also appears to have a problem with customer service, with some reviewers mentioning that staff were unfriendly or unhelpful. However, some reviewers have praised the cleanliness and ambiance of the salon, which suggests that the business is making an effort to provide a pleasant experience for customers. The innovativeness of the business is somewhat undermined by the lack of consistency in the quality of service, but the salon appears to be taking steps to improve this aspect of their business.