The business location is a great place to find the necessary medical equipment. The staff is friendly and helpful, with many employees going above and beyond to ensure customer satisfaction. Some clients have reported issues with the company's communication and follow-through on repairs and replacements, but overall, the staff's professionalism and attention to detail are commendable. The equipment is top-notch, and the company's willingness to work with clients to find solutions to their medical needs is impressive. While there have been some instances of miscommunication and delays, the company's commitment to quality and customer service is evident in the many positive reviews. However, the issue of not being responsive to client's concerns, like in the case of one client who had to sleep on the floor because the equipment was not delivered on time, is a problem that needs to be addressed.