The reviewed location is BayCare Behavioral Health – Brooksville, a medical service center located in Safety Harbor City. The center offers recovery services to adults and children, helping them make informed and healthy choices that support their well-being. The staff is wheelchair accessible, with on-site parking and various payment options, including NFC mobile payments, debit cards, and credit cards.The center has a strong reputation, with an average rating of 4.5 from various sources. The medical staff, particularly Dr. Ailin Pournouri, DO, has received glowing reviews from patients. Many have praised her for being a great doctor, kind, compassionate, and knowledgeable. She takes time to listen to patients, explains their conditions clearly, and provides thorough care.Patients have also praised the office staff for being friendly, efficient, and professional. The front desk staff and the person who took their vitals have been particularly commended for their excellent service.However, there have been some concerns raised by patients. One patient felt rushed during their appointment and mentioned that the doctor looked at her watch while speaking to them. Another patient expressed dissatisfaction with the treatment plan they received, feeling that it did not adequately address their symptoms.Overall, the center appears to be well-regarded for its quality of care, staff, and services. However, some patients have experienced issues with the attention they received, which may indicate a need for improvement in this area.