Tampa Bay
Agustines Rachel MD
14.99
14.99
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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The business location has received mixed reviews. Some patients have reported positive experiences with Dr. Agustines, praising her kindness, compassion, and willingness to listen to their concerns. They have also appreciated her helpfulness in managing their mental health issues and her willingness to tailor treatment plans to their individual needs.However, many patients have reported issues with the office staff, citing long wait times, unhelpful and dismissive behavior, and difficulty in reaching the office by phone. Some have also reported problems with prescription refills, including long delays and uncooperative staff.One major issue that has been reported by multiple patients is the difficulty in getting appointments and prescription refills. Some patients have reported having to wait for weeks or even months to get a return call or to schedule an appointment, and some have reported being left without medication due to uncooperative staff.Additionally, some patients have reported feeling treated poorly by the staff, including being spoken to in a rude and unprofessional manner. This has led to a sense of distrust and frustration among patients, which can negatively impact their mental health and overall experience with the business.Overall, while some patients have reported positive experiences with Dr. Agustines, the office staff and policies have been a major source of concern and frustration for many others.
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