Tampa Bay
Aging Solutions
11.62
11.62
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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This senior citizen center is located in Building 19001 on Sunlake Blvd Boulevard in Lutz City. The building has a wheelchair accessible restroom, parking lot, and entrance, which is a good thing for people with mobility issues. The center's address and phone number are easily accessible on the Aging Solutions website. However, based on the client feedback, there seem to be some issues with the quality of care provided by the case workers, Ana and David. The clients mentioned that the case workers were young and unprofessional, and lacked communication skills. They also mentioned that the case workers were dismissive of their presence and failed to keep them informed about their loved ones' medical issues. Moreover, the center's handling of a client's medical situation was criticized, with the client being placed in unwanted life support for an extended period due to the lack of preparation and communication by the center. This led to the client's organs not being able to be donated due to the overwork of life support machines. One client even mentioned that the death date on a pre-certificate was incorrect, which further highlights the center's lack of attention to detail. The center's poor communication and organizational skills were also criticized, which raises concerns about the level of care provided to its clients. While the center has a good physical accessibility, the client feedback suggests that the quality of care provided falls short of expectations. Therefore, potential clients should exercise caution and carefully evaluate the center's services before making a decision.
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