Tampa Bay
Agency for Community Treatment Services (ACTS)
10.36
10.36
Overview
ACTS provides Behavioral Health Services for youth and adults in the Tampa area with substance abuse and mental health issues since 1978.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Overall
Quality
Submit a review
The location is a Community & Government center that provides Behavioral Health Services for youth and adults with substance abuse and mental health issues. The building is wheelchair accessible, with a parking lot and entrance that can accommodate people with disabilities. The center is open Monday through Friday from 8am to 5pm.The staff at the center seems to be caring and supportive, with several clients expressing gratitude for the help and guidance they received. One client praised the staff, particularly Mrs. Dawn Rowe and Mr. Kirk, for doing an amazing job with them. Another client appreciated the center's help in finding a new way of life.However, there are some concerns about the center's quality of service. One client reported almost dying due to alleged negligence and gave the center a 1-star rating. Another client reported being denied a confirmation test after a positive drug test result. There are also allegations of staff misconduct, including administrative staff distributing medications and doors being unlocked, allowing non-residents to enter the facility.There are also issues with communication and responsiveness. One client reported difficulty getting a response from the center after submitting a form on their website. Another client reported not being able to get an autoreply after emailing the center.The pricing of the services is unclear, and there is no information available about the innovativeness of the center's approach to behavioral health services. However, the center does offer a range of services, including addiction treatment, medical services, and social services.Overall, the center seems to have some issues with quality and responsiveness, but it also has a caring and supportive staff. However, the concerns about staff misconduct and communication issues are significant and need to be addressed.
Own this business?
Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS