After visiting After-image Eye Care, one can expect a decent experience. The quality of care received is average, with some patients expressing satisfaction with their exams and treatments, while others have had issues with their prescriptions being incorrect or glasses not being ready on time. The pricing seems to be a bit high for some patients, but others have been satisfied with the cost. The office has made efforts to be innovative, with features like NFC mobile payments and a wheelchair-accessible entrance. However, some patients have had issues with the front office staff being unprofessional or unwilling to accommodate their needs.
Despite the issues, the office has a loyal customer base, with many patients praising the doctors and staff for their kindness and patience. The doctors seem to take the time to explain everything clearly and are willing to go above and beyond to help their patients. However, there have been some instances of rudeness and unprofessionalism from the front office staff, which is a concern.
One issue that stands out is the lack of transparency and communication from the office. Some patients have reported being told different stories or excuses for delays or issues with their glasses, which can be frustrating and disappointing. It's essential for the office to work on improving their communication and transparency to build trust with their patients.
Overall, After-image Eye Care has the potential to be a great office, but they need to work on addressing these issues to provide a better experience for their patients.