The business location, After Hours Pediatrics urgent care in North Tampa, has a generally positive reputation with a high overall score of 4.1 out of 5. The quality of care received by patients is also generally high, with a score of 3.7 out of 5. However, the pricing of services is also generally considered to be reasonable, with a score of 4.9 out of 5.The business has received praise for its friendly and attentive staff, with many patients commenting on the kindness and patience of the doctors and nurses. The facility is also described as being clean and well-maintained. However, some patients have noted that the wait times can be long, and some have experienced delays in receiving test results or medication.Despite these issues, the business has a strong reputation for providing high-quality care to its patients, particularly in terms of its pediatric services. The business is also highly rated for its convenient hours, with many patients appreciating the fact that it is open late every day.One major issue that has been raised by some patients is the business's handling of prescriptions and medication. Some patients have reported experiencing difficulties in getting their prescriptions filled or have had issues with the pharmacy's communication. The business has also been criticized for its lack of transparency in its billing and pricing practices.Overall, while the business has some areas for improvement, it generally provides high-quality care to its patients and is a reliable option for those in need of urgent care. It is worth noting that there is no online appointment booking option for the business, and some patients have reported experiencing difficulties in getting appointments on short notice. Additionally, the business's online review process is not very effective, with some patients reporting that their feedback is not being taken seriously or acted upon.In terms of innovativeness, the business has implemented various features such as online care and x-ray services, which has improved the patient experience and provided more convenient options for those in need of care. However, there is still room for improvement in terms of implementing new technologies and innovative solutions to improve patient care and satisfaction.