Tampa Bay
AFG Insurance (American Fidelity Group)
33.13
33.13
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to be a reliable choice for insurance needs, with a wide range of services, including renter's insurance, motorcycle insurance, and home insurance. The agency's accessibility features, such as a wheelchair-accessible parking lot and entrance, make it a welcoming space for all customers. The agents, including Selina, Maya, and Jim, are described as helpful, knowledgeable, and professional, providing excellent customer service and competitive rates. Many customers have expressed their gratitude and appreciation for the agency's prompt and efficient handling of their insurance needs. One customer had a negative experience, but it seems to be an isolated incident, as the agency's overall reputation suggests a commitment to excellence and customer satisfaction. Unfortunately, there is a concern about inconsistent policy handling, as one customer's policy was canceled without notification, which could have left them without coverage in case of an emergency. It would be beneficial for the agency to address this issue and ensure that all customers receive clear communication and timely service.
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