This storage facility has a good reputation overall. It offers high-quality storage units, which are well-maintained and clean. The prices are reasonable and affordable, making it a great option for those looking for storage solutions. The facility is also innovative in its design and layout, with features such as climate-controlled units and security cameras.The staff is friendly and accommodating, with many reviewers praising the excellent customer service they received. Samantha, in particular, is mentioned multiple times as being extremely helpful and attentive. The facility is also wheelchair accessible, making it a great option for those with mobility issues.One of the standout features of this storage facility is its cleanliness and security. Reviewers have praised the facility for being "spotlessly clean" and "very secure." The facility also has 24-hour security cameras and a coded gate system, giving renters peace of mind.However, one reviewer did mention an issue with a disputed charge. They reported that they were charged for a unit they had emptied and cleaned out, and despite multiple attempts to resolve the issue, they were still not refunded. This issue was reportedly due to a miscommunication between the facility and the customer's bank.Overall, this storage facility seems to be a great option for those looking for secure, clean, and affordable storage solutions. However, potential renters should be aware of the possibility of communication issues with the facility's staff.