This location seems to have its highs and lows. On the positive side, staff members are described as friendly and helpful, with some clients expressing gratitude for their assistance. The company has also been praised for its promptness in repairing issues and its understanding of tenants' needs. Many clients have appreciated the affordable rates and the option of working with the owner, Mike, who is seen as a reasonable and genuine person. The company's commitment to maintaining a clean and well-maintained property has also been highlighted by some clients.However, there are some negative comments worth noting. Some clients have reported issues with communication, citing difficulties in getting responses or help from the staff. There have also been complaints about the company's management of properties, with some clients describing them as unprofessional and uncaring. One client had a particularly unpleasant experience with an infested home and felt taken advantage of. Others have expressed frustration with the lack of responsiveness and the poor quality of the properties managed by the company.It's worth noting that the company's accessibility features are a positive aspect, with a wheelchair-accessible parking lot available. The working hours are also convenient, with a consistent schedule from Monday to Friday. However, there is no mention of weekend or evening hours, which may be a limitation for some clients.One notable issue that has been reported by several clients is the need for better communication and responsiveness from the staff. While some clients have had positive experiences, others have felt ignored or neglected, which has led to frustration and disappointment.