The business location is Affordable Granite Florida, located at Building 2115, Yeats St Street, Lakeland City. The company prides itself on delivering outstanding service and competitive pricing, offering a wide range of granite, quartz, and marble products. With a wheelchair-accessible parking lot and entrance, the location ensures ease of access for customers.The working hours are standard, with Monday to Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The company is open to providing onsite services to cater to customers' needs.A significant portion of the clients' feedback is extremely positive, with many customers praising the quality of work, attention to detail, and professionalism of the staff. Several customers mentioned that the team was knowledgeable, efficient, and respectful of their homes. Many reviewers also appreciated the excellent communication throughout the process, with some mentioning that the company was able to accommodate last-minute changes.Some customers praised the affordable prices, with a few reviewers mentioning that they were able to get a better deal than other companies in the area. A few customers also appreciated the quick turnaround time, with some projects being completed within a week or less.However, there is one instance where the company received a low rating (1.0) from a customer who claimed that the work was poorly done, the team was unprofessional, and the project took longer than expected. The company responded to the review, apologizing for the inconvenience and offering an explanation for the delays.One major issue at this business location is the management of client expectations. The business appears to be open to accommodating customer requests and preferences, but there is a risk of overpromising and underdelivering. This could lead to disappointed customers and potentially harm the company's reputation.Overall, Affordable Granite Florida seems to be a reputable company with a strong focus on customer satisfaction. However, it is essential to carefully manage client expectations and ensure that promises are met to maintain a high level of customer satisfaction.