The business is well-established, with a good overall rating, but there are some inconsistencies in the quality of service. Some customers have reported excellent care and attention to detail, while others have experienced issues with communication and follow-through. The pricing is generally considered fair, but some customers have reported unexpected charges. The office seems to be on top of modern technology, with features like NFC mobile payments and online scheduling. However, some customers have reported difficulties in getting appointments or receiving clear explanations of procedures.The biggest issue with this business is the lack of transparency and communication. Some customers have reported feeling rushed or dismissed by the staff, and others have experienced difficulties in getting their questions answered. This lack of communication can lead to misunderstandings and mistrust. Despite these issues, the business has a strong reputation and many loyal customers.The staff is generally friendly and welcoming, with some customers reporting excellent experiences with the hygienists and dentists. However, some customers have reported issues with the reception staff, including long wait times and dismissive behavior. The office is clean and modern, with a comfortable waiting area and friendly staff. However, some customers have reported issues with the parking and accessibility of the office.Overall, this business has a lot of potential, but it needs to work on improving its communication and transparency to build trust with its customers. With a few tweaks, this business could become one of the top-rated dental offices in the area.