The overall experience of AFC urgent care centers in Lakewood Ranch is decent, with a 4.0 out of 5 rating. The quality of care received by visitors is also satisfactory, with a 4.0 out of 5 rating. However, the pricing is a major advantage, with a 5.0 out of 5 rating. Unfortunately, there is a lack of innovativeness, as it is not specified.
I was pleasantly considering I wasn't feeling good. In and out in an hour 15, not bad considering my first time. Dr was very nice. The staff that was very friendly and knowledgeable. Everyone was super nice especially Iesha who was the best, very efficient and patient. Would highly recommend this place. All the staff was friendly! The nurse practitioner was amazing, kind and efficient. Everyone was very friendly and helpful, and the NP was phenomenal with evaluating my knee and making sure I was scheduled for a MRI as soon as possible. The provider, intake, nurse and receptionist were excellent. Very friendly and efficient. I was seen quickly, as the check-in process was easy and efficient. The staff was professional, friendly, and efficient, and the team was able to create a supportive environment for both you and your son. The ladies in this Urgent Care were extremely caring, professional, and made him feel heard. The provider, intake, nurse and receptionist were excellent. Very friendly and efficient. I was seen quickly, and the staff was very friendly, helpful & pleasant. The Doctor was very good @ finding the cause of my issue & prescribed a very effective treatment. All of the staff was friendly! The nurse practitioner was amazing, kind and efficient. Everyone was super nice.
There are multiple issues, including being told that the clinic doesn't treat bursitis when it was clearly listed as a service they provide, being billed for services not provided, a long wait time for an appointment that was scheduled in advance, a long wait time in the lobby with no update on wait time, and multiple comments about unfriendly or unhelpful staff members.
The facilities are wheelchair accessible, offer online booking, and are open 7 days a week with extended hours on weekdays. They accept multiple forms of payment, including NFC mobile payments, debit cards, and credit cards. The staff is friendly and professional, and the care received is excellent.