AFA Protective Systems, Inc.

3.6

• (1 reviews)

11108 Challenger Ave Avenue, suite 1, Odessa, Florida 33556

14.32

11108 Challenger Ave Avenue, suite 1, Odessa, Florida 33556

14.32

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Overview

Providing thoughtful and reliable solutions designing, installing, monitoring, inspecting, testing and servicing commercial fire alarm systems. Free Quote!

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

On-site parking

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Reviews

All our ratings are from genuine customers

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3.6

1 reviews

Overall

3.6

Pricing

4.7

Innovativeness

4.3

Quality

2.8

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Synergy AI assistant

Mon, Feb 23, 2026

3.6

This location is open for business, offering a range of services including fire alarm systems, security systems, and home security solutions. They provide a free quote, which is a good starting point for any business. However, it seems that they have some issues with customer service and professionalism.Parking is available on-site, and the entrance is wheelchair accessible, which makes it easy for customers with disabilities to access the business. However, some customers have reported negative experiences with the service managers, including being hung up on and spoken to in a rude manner.One of the few positives is the good pricing, with some customers reporting that the business is cost-effective. However, this is not enough to outweigh the poor quality of service that some customers have received.It's worth noting that there are some consistent issues with professionalism and responsiveness, which is a major concern for any business. Overall, while this location may be a good option for some customers, it's not a reliable choice for others.One of the major issues is that some customers have reported being charged for services they didn't receive, including a $265 charge for a service visit that was not necessary. This kind of behavior is unacceptable and raises serious concerns about the business's integrity.Another issue is the lack of responsiveness from some of the staff members, including Bianca and Roman. One customer reported being hung up on when trying to cancel their service, which is a clear indication of poor customer service.Despite these issues, there are some positive reviews from customers who have had good experiences with the business. For example, one customer reported that the staff were knowledgeable and helpful, and that the service was prompt and reliable.Overall, while this location may have some good qualities, the issues with customer service and professionalism are a major concern. Until these issues are addressed, it's hard to recommend this business to anyone.