The location is a part of a large company with 672 locations in 47 states, providing various medical services, including home oxygen and medical equipment. The working hours are from 8:30 AM to 5:00 PM, Monday through Friday, but they are closed on weekends. The staff is generally helpful, with some technicians being very knowledgeable and patient, while others may be less so. The company uses a combination of automated systems and personal contact to communicate with customers, which can lead to mixed results. The overall experience is positive, but some issues with customer service and billing have been reported.The staff is usually friendly and willing to help, with some technicians being highly praised for their knowledge and patience. However, some customers have experienced difficulties in getting in touch with someone or resolving issues, which can be frustrating. The company seems to prioritize selling medical equipment over providing personalized service, which can make customers feel like they're just a number.The equipment and services provided are generally of good quality, with some customers being satisfied with their experience. However, there have been reports of billing issues and unexpected charges, which can be problematic for customers. The company's billing system can be confusing and may not always accurately reflect the services provided.The location is wheelchair accessible and has on-site parking, making it relatively easy for customers to visit. The company accepts debit and credit cards, but some customers have reported issues with their billing systems. Overall, the location is a decent option for customers in need of medical services, but it's essential to be aware of the potential issues and to carefully review their billing and services.Some of the positive reviews highlight the staff's helpfulness and the company's ability to deliver equipment quickly. However, some negative reviews point to issues with customer service, billing, and the company's automated systems. One reviewer mentioned that the company prioritizes selling equipment over providing personalized service, which can be off-putting. Another reviewer experienced difficulties in getting in touch with someone to resolve an issue, highlighting the need for better communication.