Tampa Bay
AdventHealth Primary Care+ Winter Haven
53.50
53.50
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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Appointments recommended
Appointment required
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Overall
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This AdventHealth Primary Care Plus location in Winter Haven is a well-regarded medical facility, as evidenced by its exceptional ratings from patients. The staff is friendly, welcoming, and professional, making patients feel at ease from the moment they step inside. The doctors and healthcare providers, including Dr. Nwamaka Ilonzo and Dr. Melanie Bustamante, take the time to listen to patients' concerns and thoroughly explain their conditions and treatment options.The medical team is compassionate and empathetic, going above and beyond to ensure patients receive the best possible care. They take a holistic approach to healthcare, addressing not only physical needs but also emotional and spiritual well-being. The office is clean and well-organized, with a calm and peaceful atmosphere that puts patients at ease.One of the standout features of this location is its flexibility and adaptability. The staff is accommodating and understanding, working with patients to find solutions to their healthcare needs, even in cases where they are uninsured. They take the time to explain everything clearly and answer all questions, making patients feel informed and empowered.While some patients have reported issues with billing and insurance, these appear to be isolated incidents, and the facility seems to be working to address these concerns. Overall, AdventHealth Primary Care Plus in Winter Haven is a top-notch medical facility that prioritizes patient care, compassion, and understanding.One issue that has been reported by some patients is the cost of services, with some feeling that the facility is taking advantage of new patients by billing them for unnecessary procedures. However, this seems to be an isolated issue, and the facility is working to address these concerns.
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