Tampa Bay
AdventHealth Pepin Heart Institute
9.91
9.91
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
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AdventHealth Sports Medicine and Rehabilitation and the AdventHealth Pepin Heart Institute at Building 3100, E Street, Floor etcher Ave, Tampa City have overall decent scores from various patients. The quality of services is rated around average, which might be an issue. The pricing of services is considered relatively high, which is a notable aspect. The AdventHealth organization seems to be innovating in their approach to medical care, but there's room for improvement.Patients' experiences vary greatly, from extremely positive to extremely negative. Many patients report receiving excellent care, with kind and knowledgeable staff. They praise the hospital's cleanliness, facilities, and the expertise of the doctors and nurses. Some patients appreciate the hospital's thoroughness and professionalism, while others express gratitude for the exceptional care they received, especially from specific nurses and doctors.On the other hand, some patients have had terrible experiences, describing the hospital as unprofessional and uncaring. They report long wait times, poor communication, and inadequate care. A few patients express frustration with the hospital's staff, describing them as rude, unhelpful, and even sadistic. One patient recounts a particularly disturbing incident where they were subjected to unnecessary stress and discomfort during a procedure.One patient's experience highlights a significant concern: a misdiagnosis and failure of patient safety protocols. They claim that they were not properly monitored, leading to a heart attack that could have been prevented. This incident raises serious questions about the hospital's ability to ensure patient safety.Several patients have praised specific staff members, such as Dr. Mark Bloom and nurses Laura and Liz. They have also commended the hospital's facilities and amenities, including the food.However, others have criticized the hospital's staff, citing instances of rudeness, unhelpfulness, and even physical mistreatment. Some patients have also expressed frustration with the hospital's management, claiming that they were not provided with adequate care or information.In some cases, patients have had to wait extended periods for procedures, and in one instance, a patient was forced to undergo a procedure despite expressing concerns. The hospital's handling of these situations raises concerns about their commitment to patient-centered care.Overall, while some patients have had positive experiences at AdventHealth Sports Medicine and Rehabilitation and the AdventHealth Pepin Heart Institute, others have reported significant issues with the quality of care, staff behavior, and patient safety. The hospital's scores reflect these mixed reviews.
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Heart hospital
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