The visit to AdventHealth Sports Medicine and Rehabilitation in Port Charlotte City was marred by several issues that impacted the quality of care and overall experience. Despite being a multi-disciplinary team offering a wide range of services, the clinic failed to meet patient expectations in several areas.The clinic's quality of care was a major concern, with several patients experiencing long wait times and inconsistent communication from staff. Some patients reported having to wait for hours for appointments, only to be seen briefly and then told to come back for follow-up appointments. This lack of efficient communication and planning caused frustration and inconvenience for patients.The pricing at this clinic was also a concern for some patients, who felt that they were being overcharged for services. While some patients were satisfied with the pricing, others felt that the clinic's focus on making a profit came at the expense of patient care.One notable issue that several patients experienced was the inconsistent and unprofessional behavior of the staff. Some patients reported being treated rudely or dismissively by staff, which created a negative atmosphere and made them feel unwelcome.On a positive note, one patient praised Dr. Hankinson, who was described as knowledgeable and caring. However, this positive experience was not enough to redeem the clinic's overall poor performance.Given the number of negative experiences and the lack of innovation in addressing these issues, it's difficult to give the clinic a high score for innovativeness.To improve, the clinic needs to focus on streamlining their communication and planning processes to reduce wait times and provide better service to patients. They also need to address the issues of inconsistent and unprofessional staff behavior, as well as pricing concerns. By doing so, they may be able to improve their overall quality of care and reputation.