Tampa Bay
AdventHealth Medical Group OB GYN at Lake Wales
Clinic
61.15
61.15
Overview
Access to medical records is available to patients over the age of 18 or a legal guardian, and is protected by federal HIPAA regulations. AdventHealth patients can create an online account for a safe and simple way to access information from their electronic health record (EHR).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Photos & videos
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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AdventHealth Medical Group at Lake Wales is a medical center that offers a range of services to patients. The center is located at Building 1001, FL-60 East Street, Lake Wales City, and is accessible via phone at +18634217600 or through their website at http://adventhealthmedicalgroup.com/. The center has implemented NFC mobile payments, debit cards, and credit cards as payment options, making it convenient for patients to settle their bills. Appointments are recommended, and the center is equipped with a restroom, wheelchair-accessible parking lot, and wheelchair-accessible entrance.The staff at AdventHealth Medical Group at Lake Wales have been described as kind and patient, with many patients praising their professionalism and warmth. Latoya Robinson was specifically mentioned for her caring and patient approach. However, there have been instances where patients felt neglected or unprofessionally treated. Rachel reported experiencing vaginal hemorrhaging and painful cramps for several months, but the center failed to provide timely and effective treatment. Zach also expressed dissatisfaction with his experience at the center.One notable strength of the center is its online portal, which allows patients to access their medical records securely. The center also collaborates with AdventHealth Medical Group OB GYN at Lake Wales, indicating a strong network of medical professionals.While the center has received positive reviews, it is essential to note that some patients have experienced long wait times and subpar treatment. To address these concerns, the center has requested feedback from dissatisfied patients, suggesting a commitment to improving their services. However, the lack of action in resolving Rachel's and Zach's issues raises concerns about the center's responsiveness to patient needs.
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