Tampa Bay
AdventHealth Medical Group Multispecialty at South Pinellas
Clinic
14.93
14.93
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Innovativeness
Pricing
Quality
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This business has a decent overall rating, but there are some issues that need to be addressed. The quality of service seems to be a concern, as several customers have reported negative experiences with doctors and staff. One customer was left feeling like a "piece of nothing" and was not seen by their doctor, while another was forced to reschedule an appointment multiple times due to lost paperwork and uncooperative staff. On the other hand, the pricing seems to be reasonable, with some customers reporting low wait times and comfortable experiences. However, the business could improve its innovativeness and adapt to the needs of its customers more effectively. The owners have responded to the complaints, but it's unclear if any changes have been made to address these issues.The office has a modern location on South Pinellas Avenue, with a convenient restroom and wheelchair-accessible entrance, parking, and parking lot. It also has a wide range of services, including physical therapy, occupational therapy, and injury rehabilitation. However, the staff's communication skills seem to be a problem, as some customers have reported difficulty getting their medical records and lab results. The business has a multi-disciplinary team, but it seems that some doctors and staff members are not well-coordinated or responsive to customer needs.Some customers have praised specific doctors, such as Dr. Pantelis, who provided a professional and informative experience. However, the majority of customers have reported negative experiences with the office. The owners have responded to these complaints, but it's unclear if any changes have been made to address these issues.One major issue that stands out is the lack of consideration for patient choice and follow-up on serious health conditions. A customer reported being assigned a new doctor in a different location without explanation, which left them feeling abandoned and worried about their health. Another customer reported being forced to reschedule an appointment multiple times due to lost paperwork and uncooperative staff.Overall, this business has potential, but it needs to work on improving its quality of service, communication skills, and responsiveness to customer needs.
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