The business location has both positive and negative aspects. The office is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. The medical staff is available for appointments, and patients can create an online account to access their medical records. However, some patients have reported issues with communication and rude behavior from the medical staff. One patient had a negative experience with a doctor who they felt was trying to harm them, and another patient reported being treated rudely by a doctor who also lied on their medical notes. On the other hand, one patient praised the doctor as professional and kind. Overall, the quality of care seems to be a concern, but the pricing is reasonable, and the office has modern features like NFC mobile payments. The innovativeness of the office is average, but it has the potential to improve with better communication and staff training. The business seems to have a lot of potential, but it needs to work on addressing the issues with its medical staff.